#Ps4 first class trouble update

If you have a newer television, particularly one with internet connectivity, refer to the television’s instruction manual and update its firmware.

Update your TV’s firmware: A handful of users have noted that updating television firmware has resolved the lack of audio-video signal.

At this point, your console may not be under manufacturer warranty: If that’s the case, keep in mind that you may have to pay a repair fee. If there isn’t a store available in your area, you’ll likely need to ship your console to Sony.

#Ps4 first class trouble Ps4

If you do manage to isolate an issue with the PS4 hardware, contact PlayStation customer support, or take your console directly to an official Sony retail store, as they can sometimes provide on-site repairs or replacements.

That said, there are several potential solutions you can try.

#Ps4 first class trouble software

Potential solutionsĪs Sony outlined in the aforementioned troubleshooting guide, the blinking blue light could be indicative of several hardware or software issues.

While the problem was more widespread at launch, it still crops up for a small portion of users and is more likely to be an issue if your console was manufactured between late 2013 and early 2014. In this case, the console never sends a signal to the TV, essentially bricking the device and preventing normal operation. On consoles suffering from the “Blue Line of Death,” however, the blue light pulses continuously, indicating failed video output before inexplicably powering off. When booting up the PS4, the LED indicator light adorning the side of the console should quickly pulse blue before turning white. Unlike the red ring, the “Blue Line of Death” doesn’t automatically mean your PS4 is dead, but it does the same job as the ring: Letting you know that there’s a really big problem that a factory reset of the PS4 might not solve. Taking a cue from the Xbox 360’s “Red Ring of Death,” the pulsing blue line indicates a technical problem that could mean your console is no longer functional. Malfunction: Blinking blue indicator lightĮight years down the line, the “Blue Line of Death” remains the most crippling of all problems on the PS4. Live can also search Sony’s error message library and follow the troubleshooting suggestions for the error that you encountered. Get in touch with Sonyįirst, here’s all the information you’ll need to get in contact with Sony if your particular issue is not resolved from our guide.ġ-80 (Available Monday through Friday, 9 a.m. Make sure to figure out your model before starting.Īlso, completely turn off your PS4 - don’t use rest mode - and turn it back on to see if that solves your problems. The PS4 has sharp edges, while the updated “Slim” model has rounded edges. If you’re having trouble finding out which PS4 console you have, look at the edges. Tell the difference between the original PS4. Sony just calls the “Slim” model a PS4, which makes it more difficult to There are three different PS4 models: The standard PS4, the PS4 Slim, and the PS4 Pro.

Problem: A game has ‘bricked’ your system.Malfunction: Disc auto ejects or not at all.Bug: PlayStation Network connectivity problems.Problem: Damaged DualShock 4 analog sticks.Problem: Damaged HDMI port and faulty HDMI cables.Malfunction: Blinking red indicator light.Malfunction: Blinking blue indicator light.